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Class Schedule/Register
Coaching for Success (IN PERSON) at Black Bear Inn, Orono, Maine
MARCH 9TH, 2023 FROM 8:30AM - 11:30AM
Being able to coach low and high performers on your teams is a key piece of leadership. However, this does not come naturally to most people. In this class, shift the way we think about giving coaching and feedback, discover what works to encourage shifts in behaviors and habits in others, and practice 2 new strategies to coach your talent going forward!
Goal Strategy Session VIRTUAL
MARCH 12TH, 2023 FROM 6:30PM - 8:00PM
This is a virtual working session to follow the SUCCESS framework to help you strategize and reach all of your goals. From uncovering your emotional connection to your goals in order to increase motivation to being able to schedule and plan for tasks and barriers among your daily life in order to see success!
Coaching for Success (IN PERSON) at Stewart Professional Learning Center, Lincoln Maine
MARCH 29TH, 2023 FROM 9:00AM - 12:00PM
Being able to coach low and high performers on your teams is a key piece of leadership. However, this does not come naturally to most people. In this class, shift the way we think about giving coaching and feedback, discover what works to encourage shifts in behaviors and habits in others, and practice 2 new strategies to coach your talent going forward!
Customer Experience at Black Bear Inn, Orono, Maine
APRIL 12TH, 2023 8:30AM- 11:30AM
The goal is to have customers keep coming back, sharing with friends and spreading your name to everyone they know.... in the best way possible. This is more than Customer Service.... It's the Experience. In this course we will discuss how to turn customer service into an experience to keep your customers and clients coming back for more. From the first touch of a phone call, or making an appointment, or dining in, to following through once the service is completed. It is all part of an amazing experience for each individual.
Customer Experience at Stewart Professional Learning Center, Lincoln, Maine
APRIL 26TH, 2023 FROM 9:00AM - 12:00PM
The goal is to have customers keep coming back, sharing with friends and spreading your name to everyone they know.... in the best way possible. This is more than Customer Service.... It's the Experience. In this course we will discuss how to turn customer service into an experience to keep your customers and clients coming back for more. From the first touch of a phone call, or making an appointment, or dining in, to following through once the service is completed. It is all part of an amazing experience for each individual.
